About Us
Your Logistics BPO Partner
Moonstar Overseas is a business process outsourcing (BPO) company specializing in logistics and supply chain management. Established in 2022, we focus on simplifying logistics operations, helping US-based Logistics companies become more efficient and cost-effective.
We offer services including Accounting, Data Analysis, Track and Tracing, and Dispatch—customized to meet the unique needs of our clients. Using advanced technology, we provide clear insights and reliable support to boost your operational productivity.
Our leadership team, led by Sukhi Singh Narwal along with directors Navjot Singh Grewal and Navtej Singh Mangat, brings experience and dedication to every partnership.
At Moonstar Overseas, we’re committed to supporting your growth by handling logistics smoothly, so you can focus on your core business.
The Moonstar Advantage
At Moonstar Overseas, we don’t just offer services; we build partnerships. We’re dedicated to helping US-based logistics companies thrive by providing specialized business process outsourcing (BPO) solutions that drive real results.
Logistics-Specific Expertise
Unlike general BPO companies, we are exclusively focused on logistics. Our deep understanding of the industry ensures we deliver solutions that are not only efficient but perfectly aligned with your business goals.
Tailored and Scalable Solutions
Our services are fully customized to your specific needs. From accounting to dispatch, our solutions are designed to grow with your business, providing flexible support without the overhead.
Commitment to Your Success
Our leadership team is dedicated to every partnership. We build long-term relationships based on trust, empowering you to focus on core business functions and strategic growth.
Advanced Technology and Clear Insights
We leverage advanced technology to streamline your processes and provide you with clear, actionable insights. Our reliable support boosts your productivity and helps you make smarter business decisions.
Our Guiding Principles
Our mission, vision, and values are the core principles that define Moonstar Overseas. They guide our commitment to excellence and shape how we partner with you to achieve success in the logistics industry.
Our mission is to empower U.S.-based logistics companies by providing tailored BPO solutions that simplify operations, boost efficiency, and drive sustainable growth. We are dedicated to being the seamless extension of your team, handling the complexities so you can focus on your core business.
Our vision is to be the leading partner in logistics and supply chain BPO, recognized for redefining industry standards through innovation and a steadfast commitment to our clients’ success. We envision a future where every logistics operation is effortless, efficient, and intelligently managed.
- Partnership: We build every relationship on a foundation of trust, transparency, and a shared goal of success. Your growth is our priority.
- Excellence: We are committed to delivering reliable, high-quality solutions that consistently exceed expectations and drive tangible results.
- Innovation: We leverage advanced technology and a forward-thinking approach to continuously improve our services and deliver smarter, more effective solutions.
- Integrity: We operate with unwavering honesty and ethical principles, ensuring accountability and fostering lasting confidence with our clients.
Powered by Cutting-Edge Technology
PCS
PCS Software offers an all-in-one, cloud-based Transportation Management System (TMS) designed for shippers, carriers, and brokers. Their platform streamlines operations, enhances efficiency, and boosts profitability by automating logistics processes and providing real-time data visibility.
- Comprehensive Transportation Management: Integrates dispatching, fleet management, accounting, and reporting into a single platform, reducing the need for multiple systems.
- Real-Time Tracking: Provides live shipment visibility, enabling better decision-making and improved customer satisfaction.
- Load Planning and Route Optimization: Helps optimize routes and loads to reduce transit times and operational costs.
By leveraging PCS Software’s TMS, businesses can enhance efficiency, reduce costs, and improve overall logistics management.
RMIS
RMIS (Registry Monitoring Insurance Services) offers a comprehensive Carrier Onboarding solution designed to streamline the process of bringing new carriers into your network. By automating compliance checks and reducing manual paperwork, RMIS enables brokers and shippers to onboard carriers up to 80% faster than traditional methods.
- Automated Compliance Verification: RMIS provides real-time monitoring of carrier compliance, ensuring that all necessary documents and certifications are up-to-date, which reduces the risk of fraud and identity theft.
- Customized Registration Process: With a branded carrier registration website tailored to your business rules, RMIS simplifies the onboarding experience for carriers, enhancing efficiency and professionalism.
- Seamless Integration: RMIS integrates with various Transportation Management Systems (TMS), allowing for a cohesive workflow and eliminating the need for redundant data entry.
- Enhanced Security Measures: To combat fraud, RMIS employs advanced security steps, including identity verification and monitoring for suspicious activities, ensuring that only legitimate carriers are onboarded.
By leveraging RMIS’s Carrier Onboarding services, businesses can efficiently expand their carrier networks while maintaining high standards of compliance and security.
Carrier 411
Carrier411 is a leading carrier monitoring service designed to assist brokers and shippers in qualifying and monitoring trucking companies. Their platform provides comprehensive data on carrier safety ratings, insurance, operating authority, and compliance metrics, enabling informed decision-making in carrier selection.
- Comprehensive Carrier Data: Access over 1.4 million companies, including new FMCSA authority applicants.
- Automated Monitoring and Alerts: Receive real-time notifications on any changes in carrier compliance, ensuring you stay informed about critical updates that may impact your operations.
- FreightGuard Reports: Utilize the FreightGuard system to review reports on carrier performance, helping to identify potential issues such as double brokering or unsafe practices.
- Risk Management: Enhance your risk management strategies by leveraging Carrier411's tools to avoid engaging with unqualified or non-compliant carriers, thereby protecting your business interests.
By integrating Carrier411 into your operations, you can streamline the carrier selection process, maintain high compliance standards, and mitigate risks associated with carrier partnerships.
Highway
Highway is a premier technology provider that assists freight brokers and logistics service providers in verifying carrier identity to reduce fraud and streamline the digital booking process. Their platform enhances carrier engagement and offers a carrier-friendly standard of compliance within a scalable framework.
- Carrier Identity Verification: Highway's proprietary Identity Engine verifies carriers at both company and dispatch levels, significantly reducing the risk of fraud and double brokering.
- Streamlined Carrier Onboarding: The platform accelerates the onboarding process by eliminating manual efforts, enabling brokers to add reputable carriers efficiently and securely.
- Real-Time Monitoring and Compliance: Highway provides real-time updates on carrier compliance, ensuring that brokers are informed of any changes that could impact their operations.
- Integration with TMS Platforms: Highway seamlessly integrates with various Transportation Management Systems (TMS), enhancing workflow efficiency and data accuracy.
By leveraging Highway’s solutions, brokers can build reliable carrier networks, enhance operational efficiency, and maintain high standards of compliance and security.
Samsara
Samsara is a leading provider of Internet of Things (IoT) solutions, offering a comprehensive platform that connects vehicles, assets, and operations for businesses across various industries. Their suite of products includes real-time GPS tracking, vehicle telematics, driver safety tools, and compliance solutions, all designed to enhance operational efficiency and safety.
- Real-Time GPS Tracking: Samsara's platform provides live-to-the-second visibility into vehicle locations, enabling efficient route planning and improved dispatching.
- Driver Safety Monitoring: The system includes AI-powered dashcams and driver behavior analysis tools that help in monitoring and improving driver safety, contributing to reduced accident rates.
- Compliance Management: Samsara offers tools to assist with regulatory compliance, including electronic logging devices (ELDs) for tracking driver hours and ensuring adherence to industry regulations.
- Fleet Maintenance Optimization: The platform provides insights into vehicle health and maintenance needs, helping to prevent breakdowns and reduce downtime.
- Fuel Management: Samsara's solutions include fuel usage monitoring, aiding in the reduction of fuel consumption and operational costs.
By integrating Samsara’s technology into their operations, companies can achieve greater visibility, safety, and efficiency across their fleets and assets.
8x8
8×8 is a leading provider of cloud-based unified communications solutions, integrating voice, video, chat, and contact center functionalities into a single platform. Their services are designed to enhance collaboration, improve customer engagement, and streamline business communications.
- Unified Communication Platform: 8x8 consolidates various communication channels—voice, video, messaging, and collaboration tools—into one seamless platform, simplifying workflows and enhancing productivity.
- Global Reach with Local Presence: Operating across six continents, 8x8 ensures reliable communication for businesses worldwide, offering PSTN replacement services in over 55 countries.
- Enhanced Flexibility and Scalability: The platform adapts to the evolving needs of businesses, allowing for easy addition of users and features as the organization grows.
- High Reliability and Security: With a 99.999% uptime SLA and robust security measures, 8x8 ensures that critical communications remain reliable and protected.
- Integration with Business Applications: 8x8 seamlessly integrates with popular business applications, enhancing functionality and streamlining operations.
By leveraging 8×8’s unified communications platform, businesses can achieve more efficient and effective communication, both internally and with customers, leading to improved productivity and customer satisfaction.
Discover how Moonstar Overseas can enhance your logistics operations, reduce costs, and improve efficiency. Our specialized BPO services in logistics and supply chain management are tailored to your unique business needs. Reach out today and let’s start building smarter solutions together.